At Niagara Health, our people are our most valuable resource. Our staff, physicians and volunteers total an amazing 6,000 people, all committed to providing compassionate, professional care at our hospitals. Through a wide range of programs and initiatives, we seek to make the experience of working or volunteering at our hospitals as good as it can be.

Our Vision

Together in Excellence – Leaders in Healthcare

Our Corporate Goals:

• Great Patient Experience
• Satisfied Staff, Physicians and Volunteers
• Financial Sustainability

Working within an integrated system for a healthier Niagara.

• We provide equitable and timely access for people throughout Niagara to a wide range of patient-focused care and services;
• We provide a full continuum of care through partnerships with other health and social service providers within and beyond Niagara;
• We enhance community well-being and health care delivery through promotion, education and research;
• We commit to innovation and continuous quality improvement in health services to meet our changing health care needs.

Our Core Values

Compassion:

• We focus on patient needs, concerns and feelings
• We display courtesy and helpfulness to others at all times
• We take time to listen first
• We speak to others in a dignified and understanding manner
• We demonstrate sensitivity to the situations of others

Professionalism:

• We strive for quality in all aspects of work
• We take responsibility for actions
• We acknowledge the contributions and successes of others
• We welcome new ideas and innovative thinking
• We take advantage of and encourage new learning opportunities

Respect:

• We value the ideas and opinions of others
• We promote and support teamwork
• We communicate with others in a positive, considerate and open manner
• We display trust and integrity at all times
• We respect everyone’s privacy
• We treat others fairly