When it comes to quality and performance, the clock never stops at the NHS. Building continuous quality improvement into everything we do is necessary, to ensure we are delivering the best possible care to our patients.

In this section, learn more about the stringent Accreditation reviews our hospital programs and services undergo every three years. Our Medical Laboratories have completed an Ontario Laboratory Accreditation for the first time and come through with flying colours!

An efficient work environment is a safer and better work environment and our clinical areas have been changing the look of things with Operation Clean Sweep to reduce clinical clutter and make better use of limited space.

With seven sites and countless programs and services, it is essential that our improvement projects are clearly understood and articulated throughout the organization. A Quality Framework is in place to aid in communication and priority-setting.

Utilization Management is a vital process when it comes to allocating beds and ensuring patients are discharged in a timely way. This frees up necessary medical space for the next case.