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Mental Health & Addictions

Community Partners

The Niagara Health System works with many mental health and addictions community partners... learn more.

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A whole new life - Mental Health and Addictions A whole new life

The Niagara Health System Mental Health and Addictions Program offers inpatient and outpatient mental health and ambulatory care programs at a number of our sites.

The Mental Health and Addictions Program sees
approximately 2,000 inpatients and almost 18,000 outpatient visits each year.

The Mental Health and Addictions Program is the largest
clinical program at the new St. Catharines Site, hosting 73 inpatient beds.  All acute care mental health beds in the region are located at this site, along with a new specialized inpatient Psychiatric Intensive Care Unit for patients requiring higher levels of care, and there are Psychiatric Emergency Response Nurses based in the Emergency Department.

Specialized services provide longer-term treatment and stabilization for patients based on individual values, strengths and recovery goals.

The Mental Health and Addictions Program focuses on a holistic, recovery model of care, designed to be respectful and sensitive to the physical, emotional, spiritual, cultural and social needs of patients. The inpatient units at the new hospital are large with open spaces that are inviting and create a home-like environment. The majority of bedrooms are private to meet individual needs for quiet space that is important in the recovery process.

Children and adult outpatient mental health services are offered at the Greater Niagara General Site, Welland Site and the new St. Catharines Site. See Addictions services information below.

Services provided at the St. Catharines Site:

Ambulatory mental healthcare

  • Care provided on an outpatient basis either at the hospital or in the community. 

Acute mental healthcare

  • Refers to inpatient care provided to adults who require short-term assessment, treatment and stabilization.
  • The Psychiatric Intensive Care Unit provides intensive care and observation for highly acute patients.

Specialized mental healthcare

  • Provides care to clients who require specialized inpatient treatment for further assessment, treatment, stabilization and rehabilitation in order to transition successfully back into the community.  

Emergency Department Services

Psychiatric Emergency Response Team (PERT)

  • A team of specially trained healthcare providers based in the Emergency Department.
  • Services include assessment of individuals presenting to the Emergency Department with mental health and addiction issues.
  • Coordination of admission to hospital when required and development of care planning for transition back to the community with follow-up supports in place.

Dedicated four-bed emergency mental health unit

  • This four-bed wing of the Emergency Department at the St. Catharines Site opened on August 26, 2013.
  • Specialized staff includes nurses, an addictions counselor, and a psychiatrist who is on call 24 hours a day.
  • This private space is dedicated for patients with psychiatric or addictions issues and need special attention when they arrive at the Emergency Department. 

Addiction Recovery Services

Addiction Recovery Services are offered in St. Catharines and Port Colborne. The programs are members of Addictions Ontario. Please call 905.378.4647 with any questions you have.

New Port Centre

The New Port Centre at Port Colborne General Site offers residential and community treatment options to help people overcome substance use. The New Port Centre treatment culture is flexible, respectful and compassionate and a range of services is available for men and women at this 35-bed residential facility. The 18-day program for addiction recovery offers a menu of treatment choices to serve clients’ needs.

Niagara Regional Men’s Withdrawal Management Service

The Niagara Regional Men’s Withdrawal Management Service (detox), an 18-bed program at 10 Adams St., St. Catharines, is open 24 hours a day, seven days a week. The centre provides crisis intervention, withdrawal management, rest, nutrition and hygiene restarts, assessments, supportive counseling and self-help groups, consultation, treatment referrals and discharge planning in a supportive, supervised setting for alcohol and other drug issues. No referral is necessary. Inpatient and outpatient support is available.

Niagara Regional Women’s Withdrawal Management Service


The Niagara Regional Women’s Withdrawal Management Service (detox), a 12-bed program at 6 Adams St., St. Catharines, is open 24 hours a day, seven days a week. The centre provides crisis intervention, withdrawal management, rest, nutrition and hygiene restarts, assessments, supportive counseling and self-help groups, consultation, treatment referrals and discharge planning in a supportive, supervised setting for alcohol and other drugs issues. No referral is necessary. Inpatient and outpatient support is available.

The Out & About Clinic


The Out and About Clinic, 4 Adams Street, St. Catharines, provides care to clients who have an opiate addiction with methadone or Suboxone replacement therapy. Multidisciplinary treatment is offered by a therapeutic team including a physician, nurse practitioner, and general and addiction-specific counselling staff. The nurse practitioner is available to provide primary medical care to those clients who do not have a family doctor. Access and referrals are available to all services of the NHS, including hepatitis care.

A Better Choice

A Better Choice program, 4 Adams Street, St. Catharines, provides intensive case management to pregnant/parenting women with substance use issues and their family units (ages 0 – 6 years). Parenting skills training and health teaching, advocacy and referrals are also provided.

Problem Gambling Prevention Education for multi-lingual communities

Problem Gambling Prevention Education for multi-lingual communities, located at New Port Centre at Port Colborne Site, provides education, product development and information about problem gambling. Presentations are available to multiple ethno-cultural communities, settlement workers, and other relevant groups. The web site gamb-ling.com provides 24 hour access to prevention education information and resources. Information is culturally appropriate and available in 12 different languages.

Methadone Clinics are offered at the following Sites:

Port Colborne General's New Port Centre:  905-378-4647  ext. 32542

Douglas Memorial Hospital Site in Fort Erie: 905-378-4647  ext. 50102

St. Catharines, 4 Adams Street: 289-479-5090 

 

New Port Centre: 905-378-4647 ext. 32500, or NewPortAdmin@niagarahealth.on.ca

Men's Withdrawal: 905-682-7211

Women's Withdrawal: 905-687-9721

Out and About Clinic: 289-479-5090

A Better Choice: 905-378-1075 or ABC@niagarahealth.on.ca

Gambling: 905-682-6411 ext. 63849