Niagara Health is committed to listening and learning from the people we serve.

Niagara Health is committed to people-centered care. Our Office of Patient Experience (formerly Patient Relations) fosters a healthcare environment where patient and family experiences are central to our care. We welcome patient and family feedback to drive continuous improvement focusing on compassion, respect, and person- and family-centered care. We will partner with you, your family, caregivers, and people within the community to