We provide the highest level of quality care by advancing a culture of safety and service excellence.
Our goal
Decrease the number of patient safety incidents by 1%
Key Initiatives and Outcomes
Patient Flow
Reduce length of time patients admitted from ED wait for a Bed
Safe Exchange of Information:
We Round
Decrease patient falls; decrease pressure ulcers
We Transfer of Care (WeTOC), We Physician Transfer of Care (WePTOC)
Ensure safe and timely exchange of patient information among providers during care transfers and handovers; include use of standardized TOC tools and processes; physician use of Dragon dictation for TOC and discharge
We Handover
Patients and families co-create how information will be exchanged at the bedside
Engagement
Share and learn from patient safety incidents
Include patient/family perspective in safety learning reviews
We Care
Focus on Essentials of Extraordinary Caring – co-create and launch four learning modules
Extraordinary Caring. Every Person. Every Time.
