About Niagara Health

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About Niagara Health 

Niagara Health Sites

Our History

A majority of Niagara hospitals were given direction by Ontario’s Health Services Restructuring Commission to amalgamate in 1999. In March 2000, Niagara Health was created as a full amalgamation of 8 hospitals – 3 large community hospitals, 3 smaller rural hospitals, 1 specialty complex care hospital and 1 outpatient rehabilitation centre. This complex merger, including Boards of Trustees, has resulted in many levels of integration in infrastructure and programs as our network works together in the provision of services.

In November 2004, new directions were issued by the Province that Niagara Health would be the sole provider of acute inpatient care for most of Niagara. As a result, the former Hotel Dieu Health Sciences Hospital, Niagara was placed under governance and management of Niagara Health in August 2005. This St. Catharines hospital was renamed the Ontario Street Site. At the same time, Shaver Hospital and Niagara Rehabilitation Centre were placed under the governance and management of Hotel Dieu and the Religious Hospitallers of St. Joseph, and renamed Hotel Dieu Shaver Health and Rehabilitation Centre.

The new St. Catharines Site, which opened on March 24, 2013, replaces the two older St. Catharines sites, the St. Catharines General and Ontario Street sites, and brings new regional services to Niagara for the first time.

Ownership of the Niagara-on-the-Lake Site transitioned to the Town of Niagara-on-the-Lake in August 2018 as planned. Niagara Health will continue to operate convalescent beds and provide Nurse Practitioner services in the community of Niagara-on-the-Lake, and we will work with our partners to identify more new and meaningful ways to provide close-to-home services for the town’s residents. 

Niagara Health is on a bold new journey to create a healthier Niagara.

Our CORE values inspire us to be EXTRAORDINARY: Compassion in Action, Driven by Optimism, Achieving Ambitious Results.

Niagara Health (NH) is a community-based academic centre with a focus on teaching and learning, research, innovation and partnership. 

We are a regional healthcare provider with multiple sites and a growing network of community-based and virtual services.

Our team is made up of more than 4,800 employees, 600 physicians and 750 volunteers who we count on to deliver Extraordinary Caring. Every Person. Every Time. Our Accreditation with Exemplary Standing is a clear demonstration of the team’s commitment to the highest safety and quality standards.

We provide a wide range of inpatient and outpatient services to residents across Niagara, including Acute Care, Cancer Care, Cardiac Care, Complex Care, Emergency and Urgent Care, Kidney Care, Long-Term Care, Mental Health and Addictions, Stroke Care, and Surgical Care.

Santé Niagara a entrepris le projet audacieux de bâtir un Niagara plus sain.

Nos valeurs fondamentales - la compassion à l’œuvre, des efforts animés par l’optimisme et l’obtention de résultats ambitieux - nous motivent à être EXTRAORDINAIRES.

Santé Niagara est un centre d’enseignement communautaire qui privilégie l’apprentissage et l’enseignement, la recherche, l’innovation et le partenariat.

Nous sommes un fournisseur de soins de santé régional à plusieurs emplacements qui offre un réseau grandissant de services communautaires et virtuels.

Notre équipe se compose de plus de 4 800 employés, de 600 médecins et de 750 bénévoles, sur qui nous comptons pour fournir des soins extraordinaires à chaque personne, chaque fois. La mention d’honneur que nous a décernée Agrément Canada témoigne de l’engagement de notre équipe envers le respect de normes supérieures de sécurité et de qualité.

Nous offrons aux résidents de la région de Niagara un large éventail de services aux patients hospitalisés et externes, notamment les suivants : soins actifs, cancérologie, soins cardiaques, soins complexes, service des urgences et soins d’urgence mineure, soins rénaux, soins de longue durée, services de santé mentale et de traitement des dépendances, traitement des AVC et soins chirurgicaux.

Niagara Health and St. Joseph’s Health System renew Collaboration Agreement

August 18, 2020 - Niagara Health (NH) and St. Joseph’s Health System (SJHS) are committed to continuing to work together through a renewed Collaboration Agreement intended to improve the health of our communities through patient-centred, innovative and sustainable health care.

This renewed agreement will ensure that the two healthcare organizations continue to look for ways to combine their expertise to provide better health care across our communities in addition to improved teaching, research and other healthcare delivery innovations. The agreement recognizes that each organization has its own strengths and both organizations will continue to retain the autonomy necessary to govern its work and to care for citizens of its regions.

Niagara Health and SJHS share leadership at the Chief Executive Officer (CEO) level, with Dr. Thomas Stewart, and a Joint Collaborative Management Committee led by Niagara Health President Lynn Guerriero and St. Joseph’s Healthcare Hamilton President Melissa Farrell will promote opportunities to seek intersections of innovation and excellence across organizations.

Recognizing that we can be stronger together, past collaborations have been of great benefit to patients and providers alike. For example, Niagara Health and SJHS integrated the kidney care teams to create the largest kidney care program in Canada, to ensure the highest standards of coordinated care and innovation for patients in the region. In addition, models for Integrated Comprehensive Care have been a major advancement across both organizations. These initiatives support excellence in care as well as enhancing additional educational and research opportunities in both organizations.

Together, Niagara Health and St. Joseph’s Health System care for a combined population of more than two-million citizens, from Fort Erie to Kitchener-Waterloo, Brantford to Hamilton and Guelph. The organizations represent acute care, long-term care, retirement living, transitional care, hospice care, rehabilitation, group purchasing and home care. We teach the next generation of healthcare providers through our affiliation with leading academic institutions such as McMaster University, and our research ensures the provision of innovative, state-of-the-art practice across the spectrum of care.

Map of Niagara Health Sites

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  • Accessibility

    Niagara Health is committed to continually improving accessibility for people with disabilities in employment and services provided to our community. We want to ensure everyone we interact with has a positive experience consistent with our goals of providing patient-centred care and building a quality work environment for all. As a hospital, caring is at the core of all that we do. Accessibility planning at Niagara Health is ...
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  • Patient Care Statistics

    STATISTICS 2019/2020
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  • Code of Conduct

    Niagara Health is committed to a safe and supportive work environment in which everyone is respected and valued. The way we treat each other is reflected in how our patients, family members and visitors view and trust us. The Code of Conduct sets the standard of behaviour expected from all individuals providing service. For more information please read the  Niagara Health Code of Conduct . ...
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  • Environmental Stewardship

    Niagara Health is improving its electromechanical infrastructure to increase service reliability for employees and patients, and to reduce its energy costs and environmental footprint. You can help us by reducing your energy consumption! Learn about the Niagara Health Energy Conservation & Demand Management Plan Green design at St. Catharines Site • A reduction of potable w...
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  • Local Health Integration Network

    Niagara Health is one of approximately 200 healthcare agencies in the Hamilton Niagara Haldimand Brant LHIN. There are 14 Ontario Local Health Integration Networks responsible for planning, integrating and funding healthcare providers, including hospitals, community mental health and addictions agencies, community support services, community health centres, Community Care Access Centres and...
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  • Our Purpose, Vision and Values

    OUR PURPOSE   Extraordinary Caring. Every Person. Every Time. At Niagara Health, Extraordinary Caring is what our patients, their families, our volunteers, our teams, and our community need and deserve. Caring is so much more than care. Both the physical and emotional part of caring is at the heart of our purpose.  We know that the most advanced equipment in the world isn’t enough, i...
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Niagara Health System