Patient & Visitor Information

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Information for patients, their families and visitors about what to expect when visiting Niagara Health.

Your Hospital Handbook

We have prepared this handbook to help answer questions you may have during your stay at any of our sites.

Get your copy in English or French

Information for patients, their families and visitors about what to expect when visiting Niagara Health.

Our purpose is to provide extraordinary caring for every person, every time. We know that being admitted to hospital can be stressful and overwhelming. At all of our hospital sites we do whatever we can to make your stay as comfortable as possible. We are committed to providing a safe, secure and respectful environment. The sections below have been prepared as a guide to help you adjust to your new surroundings and answer as many questions as possible.

Patient Privacy

Your Health Information and Your Privacy at Niagara Health
At Niagara Health, we treat your personal health information with respect and sensitivity and do so in accordance with the Ontario Personal Health Information Protection Act (PHIPA, 2004) and all other applicable legislation.

The people at Niagara Health who provide and support your care are allowed to see your health information. This group includes doctors, nurses, technicians, therapists, and other health professionals who provide care and treatment. Students may also work with your health care team under the guidance of qualified teachers.

More Privacy & Confidentiality Information

Niagara Health System