We understand that patients may need support while in hospital, and as part of our commitment to patient and family-centred care, there will be options available to them.
Information for patients, their families and visitors about what to expect when visiting Niagara Health.
Our purpose is to provide extraordinary caring for every person, every time. We know that being admitted to hospital can be stressful and overwhelming. At all of our hospital sites we do whatever we can to make your stay as comfortable as possible. We are committed to providing a safe, secure and respectful environment. The sections below have been prepared as a guide to help you adjust to your new surroundings and answer as many questions as possible.
Your Health Information and Your Privacy at Niagara Health
At Niagara Health, we treat your personal health information with respect and sensitivity and do so in accordance with the Ontario Personal Health Information Protection Act (PHIPA, 2004) and all other applicable legislation.
The people at Niagara Health who provide and support your care are allowed to see your health information. This group includes doctors, nurses, technicians, therapists, and other health professionals who provide care and treatment. Students may also work with your health care team under the guidance of qualified teachers.