Extended Care Unit

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We are proud to offer quality care, programs and services to older adults in our community.

The Extended Care Unit is a 75-bed long-term care facility that operates alongside a 40-bed interim long-term care unit at the Welland Site. We work to see that all residents live with dignity and in security, safety and comfort.

We provide a variety of programs and services to support the physical, psychological, social, spiritual and cultural needs of our residents. These services include:

  • nursing and medical care
  • recreation and restorative care
  • pharmaceutical care
  • laundry services
  • spiritual and religious programs
  • volunteer programs

An active Residents’ Council meets monthly to make decisions related to program and environmental issues as they apply to their home. Cable TV, foot care, hairdressing and barber services are also available to residents.


-  How we’re keeping residents safe during COVID-19 Pandemic  -

We are pleased to welcome visitors back to the Extended Care Unit beginning Thursday, June 18. We will be following the strict health and safety guidelines and requirements set out by the Ministry of Long-Term Care to protect residents, visitors and staff. An outdoor visiting area, at the front entrance of the ECU off Plymouth Road, has been designated for residents and their loved ones to meet. Learn more here.

Keeping our residents and staff safe is a top priority during the COVID-19 pandemic. All our sites adhere to the highest standards of infection prevention and control.

We recently tested all residents and staff of the ECU for COVID-19. We are pleased to report that all tests came back negative. We continue to monitor the health and well-being of residents through twice-daily temperature checks.

Additionally, all staff coming in to work are screened for symptoms of the coronavirus. Anyone with symptoms may not report for their shift and would receive support from our Occupational Health and Safety Team. Additionally, staff have their temperature checked twice during their shift to further confirm their symptom-free status. Staff wear surgical procedure masks throughout their shift.

Further measures to support resident and staff safety include:

Physical distancing in our dining rooms: the dining room has been expanded to allow increased spacing between tables.

Twice-daily sanitization of high touch points, including doorknobs, hallways rails, chairs, and tables.

-  Programs  -

Music and Memory Program

Recreational Therapy

Our Recreational Therapy focuses on enhancing the leisure lifestyles of residents within the home through a variety of recreation and leisure opportunities, including community involvement, active living, social groups and entertainment. We have staff that offer programs and activities seven days a week, including some evening programs.

Music and Memory Program

The Music and Memory Program is designed to enhance the quality of life for our residents, particularly those with cognitive impairments such as dementia which can cause experiences of agitation or depression. The program has helped to improve the mood and behaviour of residents and has been effective in reducing incidence of falls by creating more relaxing environments.

-  Admissions -

We invite you to consider making The Home at Niagara Health your home. Our compassionate and respectful culture supports the social, emotional and care needs of all residents.

Admission to a long-term care home is arranged through the Hamilton Niagara Haldimand Brant (HNHB) region. We encourage residents and families to keep choice of homes and information up to date with the HNHB region.

We support interim unit residents in transferring to a permanent home placement.

-  Stories about the ECU -

ECU team helps couple celebrate 50th anniversary

When Jane Thomas walked up to the front door of the Extended Care Unit at our Welland Site, her wedding song, When a Man Loves a Woman, was playing on a speaker outside. Waiting for her outside the front door were flowers, a cupcake, 50th anniversary balloons and a sign that read, Herb loves Jane.

Read a story about Jane and Herb

Health-care workers focus on Welland seniors’ health amid pandemic

At a time when family can’t visit their loved ones face-to-face, finding ways to stay connected are now more important than ever. As long-term care staff work to enact heightened measures, they are also focusing on the well-being of senior residents. Patients at the Welland Extended Care Unit have been connecting with family through phone calls, window visits and staff have been helping seniors with video calls. 

Read more here

Niagara Health System