Our goal at Niagara Health is to provide a quality, safe patient environment, which includes ongoing vigilance with the highest standards of infection prevention and control.
Are you cleaning your hands properly? Follow these simple steps to ensure a clean result:
We encourage anyone who comes to us for care to know when and how to properly clean their hands, and to feel comfortable asking about available hand-hygiene resources.
The public is asked not to bring pets or plants to the hospital.
This restriction does not include service and therapy animals. The visitation of pets belonging to patients will be reviewed in by our Infection Prevention and Control department on an individual basis in compassionate circumstances.
Flowers and plants in the hospital are generally discouraged as per the provincial Infection Control and Resource Team recommendations. Flowers and plants are strictly prohibited in critical care areas such as the Intensive Care Unit, the Complex Care Unit, and the Neonatal Intensive Care Unit.
Animals and plants are sources that can transmit bacteria, and we hope people will understand that this measure is important to prevent the spread of infection.
Visitors are asked not to bring food or drink into the hospital to eat while visiting patients. The only people who should be eating or drinking in the patient rooms are the patients. If you do bring in food for your loved ones, please check in with the nursing station as is the usual practice because they may be on a special diet.