At Niagara Health, our people are our most valuable resource. Our staff, physicians and volunteers total an amazing 6,000 people, all committed to providing extraordinary caring at each of our sites.
Our Acts of Kindness Workplace Challenge reached a major milestone: 20,000 acts of kindness!
Through a wide range of programs and initiatives, we seek to make the experience of working or volunteering at our hospitals the best that it can be.
Our teams are given the support and opportunity they need to continually learn and improve, helping them to be the critical thinkers we require and our patients need. Our respectful culture supports teams of problem solvers who think big, are innovative, adaptive and resilient.
Each week our teams meet at site huddles, where we share stories from our patients and families about how our people are living our values. There are also regular huddles at the unit and department level, which create an opportunity for our teams to review their performance to help maintain focus and develop action plans to meet our organizational priorities. Huddles are just one of the great ways we also recognize individual and team success.
In addition to this, every six months we ask our staff and physicians for feedback through an anonymous Employee and Physician Engagement Survey to help us make positives changes that will support extraordinary patient care.
We are honoring 294 team members across our sites who are celebrating a loyalty milestone (20 to 50 years of service) for their dedication to Niagara Health. Their combined years of service total a remarkable 7,945.
We are also celebrating 127 retirees from 2018. Please join us congratulating our team members for their commitment to providing extraordinary caring to the people we serve.
It's that time of year when we serve up some food and recognize our support services team members. Our annual Support Services Recognition BBQs were held the last two weeks of September across all of our sites. More than 1,100 people attended the barbecues which included a mix of NH team members, patients, and visitors. Niagara Health has a number of other recognition events throughout the year to recognize our extraordinary teams.