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Parking for Patients & Visitors

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Onsite parking is available at all Niagara Health sites. Signs at each location will direct you to park in the lots designated for patients and visitors.

A gated system is in place at the Marotta Family, Niagara Falls and Welland hospitals. Pay and display systems are in use at the Port Colborne and Fort Erie complex care and urgent care centres. At the Marotta Family Hospital, there are signs to indicate how many spaces are left in our parking lots to better meet the needs of our patients and visitors during peak times.

Anyone entering our sites is reminded to clean their hands upon entrance and throughout their stay, including before and after using parking kiosks. 

DID YOU KNOW?

Annually, parking revenues generate approximately $7.6 million to support hospital operations.

Parking net revenues are an important source of funding that directly supports the delivery of patient care.  

More than 79 per cent of parking revenues support hospital operations.  

The remaining 21 per cent covers the cost of parking operations. 

Niagara Health appreciates your support. 

How to use our gated parking systems:

  • You can use your VISA or MasterCard, swiping upon entry and exit. The same card must be used to enter and exit. No ticket is required.
  • You can take a ticket upon entry into the parking lot. Bring the ticket into the hospital with you – do not leave it in your vehicle. There are kiosks at the entrances, and you are encouraged to pay using VISA or MasterCard before leaving the building.
  • For those with tickets, you can also use your VISA or MasterCard to pay at the exit gate. Insert your ticket into the machine, followed by your VISA or MasterCard.
  • Please note that the parking system cannot take debit or debit cards.

When parking in pay and display lots, please purchase a ticket in the machine and display it on your dashboard.

Click here to see parking rates as of August 1, 2026

  • $20: Day Pass (in/out privileges)
  • $3.75 per half an hour to a max. of the daily rate of $20.00
  • $100.75 per month: Monthly Pass (30 consecutive days, can be purchased at pay stations at the Marotta Family, Niagara Falls and Welland hospitals)
  • $20 : Lost Ticket (day pass rate)
  • $71.50: Students Monthly Rate
  • $33 bi-weekly: Staff Parking

Multi-day H PASS packages

  • Available at Marotta Family, Niagara Falls and Welland hospitals
  • $50 for a 5 day H PASS (in/out privileges)
  • $100 for a 10 day H PASS (in/out privileges)
  • $300 for a 30 day H PASS (in/out privileges)

H PASS features

  • Unlimited in-and-out privileges over a 24-hour period
  • Transferable between patients, visitors and vehicles
  • Valid for consecutive and non-consecutive days
  • Valid for one calendar year from date of purchase
  • Multi-day packages can be used in Lots A and B at Marotta Family Hospital, Lot B at Niagara Falls and Lot B at Welland hospitals. The H PASS Packages can be purchased at the Cashier Offices at Niagara Falls and Welland hospitals and the Parking Office at the Marotta Family Hospital during regular business hours.

 

For more information:
Parking office: 1-888-783-7275
parking@niagarahealth.on.ca


Please be advised that parking availability can sometimes be limited at the Niagara Falls Hospital. Niagara Health has available overflow parking in the back parking lot that can be accessed from North St.

Extraordinary Caring. Every Person. Every Time.

Niagara Health