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Parking for Patients & Visitors

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On-site parking is available at all Niagara Health sites. Signage at each location will direct you to park in the lots designated for patients and visitors.

At the Marotta Family Hospital, we have added signs to indicate how many spaces are left in our parking lots to better meet the needs of our patients and visitors during peak times.

Anyone entering our sites is reminded to clean their hands upon entrance and throughout their stay, including before and after using parking kiosks.

How to use our gated parking systems:

Marotta Family, Niagara Falls and Welland hospitals

  • Please take a ticket upon entry into the parking lot. Bring the ticket into the hospital with you – do not leave it in your vehicle.
  • There are kiosks at the entrances and you are encouraged to pay using VISA or MasterCard before leaving the building.
  • You can also insert or tap your debit or credit card (VISA or MasterCard) to pay at the exit gate.
  • Insert your ticket into the machine, followed by your debit or credit card (VISA or MasterCard).
  • Parking lots have three payment options at the kiosk in the hospital - cash, debit, credit card (VISA or MasterCard).

Pay and Display

Port Colborne and Fort Erie Complex Care and Urgent Care

Please purchase a ticket at the machine and display it on your dashboard.

Did you know?

Annually, parking revenues generate approximately $7.6 million to support hospital operations. Parking net revenues are an important source of funding that directly supports the delivery of patient care. More than 79 per cent of parking revenues support hospital operations. The remaining 21 per cent covers the cost of parking operations. Niagara Health appreciates your support.

For more information:
Parking office: 1-888-783-7275
parking@niagarahealth.on.ca

Please be advised that parking availability can sometimes be limited at the Niagara Falls Hospital. Niagara Health has available overflow parking in the back parking lot that can be accessed from North St.

Parking Rates

Parking rates as of August 1, 2026

  • $20: Day Pass (in/out privileges)
  • $3.75 per half an hour to a max. of the daily rate of $20.00
  • $100.75 per month: Monthly Pass (30 consecutive days, can be purchased at pay stations at the Marotta Family, Niagara Falls and Welland hospitals)
  • $20.00: Lost Ticket (day pass rate)
  • $71.50: Students Monthly Rate
  • $33 bi-weekly: Staff Parking

Multi-day H PASS packages

Available at Marotta Family, Niagara Falls and Welland hospitals

  • $50 for a 5 day H PASS (in/out privileges)
  • $100 for a 10 day H PASS (in/out privileges)
  • $300 for a 30 day H PASS (in/out privileges)

H PASS features

  • Unlimited in-and-out privileges over a 24-hour period
  • Transferable between patients, visitors and vehicles
  • Valid for consecutive and non-consecutive days
  • Valid for one calendar year from date of purchase
  • Multi-day packages can be used in Lots A and B at Marotta Family Hospital, Lot B at Niagara Falls and Lot B at Welland hospitals. The H PASS Packages can be purchased at the Cashier Offices at Niagara Falls and Welland hospitals and the Parking Office at the Marotta Family Hospital during regular business hours.

Extraordinary Caring. Every Person. Every Time.

Niagara Health