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Parking for Patients & Visitors

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Onsite parking is available at all Niagara Health sites. Signs at each location will direct you to park in the lots designated for patients and visitors.

A gated system is in place at our Niagara Falls, St. Catharines, and Welland sites. Pay and display systems are in use at the Port Colborne and Fort Erie sites. At the St. Catharines Site, we have added signs to indicate how many spaces are left in our parking lots to better meet the needs of our patients and visitors during peak times.

Anyone entering our sites is reminded to clean their hands upon entrance and throughout their stay, including before and after using parking kiosks. Physical distancing must also be practiced while at parking kiosks.


Parking dollars help maintain our parking lots through repairs, upgrades, as well as salting and snow removal in the winter. This helps keep them safe for patients and visitors coming to our sites.

Any surplus in parking dollars contributes to the purchase of necessary patient equipment.

Niagara Health appreciates your support.

How to use our gated parking systems:

  • You can use your VISA or MasterCard, swiping upon entry and exit. The same card must be used to enter and exit. No ticket is required.
  • You can take a ticket upon entry into the parking lot. Bring the ticket into the hospital with you – do not leave it in your vehicle. There are kiosks at the entrances, and you are encouraged to pay using VISA or MasterCard before leaving the building.
  • For those with tickets, you can also use your VISA or MasterCard to pay at the exit gate. Insert your ticket into the machine, followed by your VISA or MasterCard.
  • Please note that the parking system cannot take debit or debit cards.

When parking in pay and display lots, please purchase a ticket in the machine and display it on your dashboard.

Click here to see current rates

  • $3.00 per ½ hour
  • $6.00 per 1½ hours
  • $8 for up to 12 hours (no in/out privileges)
  • $16.00 Daily Pass (in/out privileges)
  • $80.00 per month (31 consecutive days, can be purchased at pay stations at the St. Catharines, Niagara Falls and Welland sites.)
  • Staff - $27.00 bi-weekly

Multi-day H PASS packages

  • Available at Niagara Falls, St. Catharines and Welland
  • $40 for a 5 day H PASS (in/out privileges)
  • $70 for a 10 day H PASS (in/out privileges)
  • $180 for a 30 day H PASS (in/out privileges)

H PASS features

  • Unlimited in-and-out privileges over a 24-hour period
  • Transferable between patients, visitors and vehicles
  • Valid for consecutive and non-consecutive days
  • Valid for one calendar year from date of purchase
  • Multi-day packages can be used in Lots A and B at St. Catharines, Lot B at Niagara Falls and Lot B at Welland. The H PASS Packages can be purchased at the Cashier Offices at Niagara Falls and Welland and the Parking Office at St. Catharines during regular business hours.


For more information:
Parking office: 1-888-783-7275

Please be advised that parking availability can sometimes be limited at the Niagara Falls Site. Niagara Health has available overflow parking in the back parking lot that can be accessed from North St.

Niagara Health