Strategic Plan - Year 3

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Extraordinary Teams - Niagara Health Area of Foucs EXTRAORDINARY TEAMS

We count on our teams to deliver extraordinary caring and we are proud to work with the absolute best. Our teams deserve to work in a respectful workplace that fosters critical thinking and innovative ideas. Our most recent employee engagement survey saw our highest-ever response rate with more than 2,300 employees and physicians sharing their vision for engagement. Both employee and physician engagement scores have increased by more than 50 per cent since 2014. Unit-Based Teams empower staff and physicians to make improvements within their own areas of work. Our grassroots Workplace Acts of Kindness Challenge reached a major milestone of 25,000 acts of kindness performed by 25 departments across the organization.

Initiatives

Unit-Based Teams: Increase the number of ideas implemented per unit-based team.

Healthy Teams: Decrease reports of negative interactions in the workplace.

Leadership Development: Leader satisfaction with learning events/programs. Demonstrated use of new skills and knowledge.

Achieve community average staff engagement score of 66% from 65.3%

66% target | 64.7% current


Sustain community average physician engagement score of 71%

71% target | 66.7% current

Niagara Health System