Building a Healthier Niagara

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Building a Healthier Niagara

At Niagara Health, extraordinary caring is what our patients, their families, our volunteers, our teams, and our community need and deserve. That is why extraordinary experiences will be at the forefront as we work in partnership to redesign how healthcare is delivered across our region to build a healthier Niagara.


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Related Information

Project update from President Suzanne Johnston - May 19, 2017

Province to invest in healthcare in Niagara - April 27, 2017

Community Message - January 26, 2017

Dr. Kevin Smith's Report


As always, our planning is focused on ensuring the highest safety and quality standards for all residents of Niagara. Any planning must take into account future healthcare needs and the ever-changing ways healthcare is delivered due to new medical procedures and technologies.

Niagara Health’s role is to deliver acute care (for patients needing intensive levels of care) and complex care (for patients with ongoing medical needs) with excellence in quality, safety and expertise to a diverse population across urban and rural communities and contribute to the broader care system.

We know we cannot build a healthier Niagara alone.

Niagara Health would like to thank the thousands of people who offered feedback during the initial redevelopment planning related to the proposed Niagara Falls hospital and the Welland Ambulatory & Urgent Care Site.

Community leaders, residents, patients, healthcare workers, physicians, and municipal partners were engaged in the planning, and we will continue to seek input as we move forward. By working together we can deliver care in new ways while improving access, outcomes and experiences for our patients and families.

The core of this work is to:

  • integrate hospital and community care services for a seamless experience
  • anticipate the need for growth in inpatient beds – projecting 100 new beds in 2023 (located in Niagara Falls and St. Catharines) and an additional 140 new beds in 2033 (majority located in Niagara Falls)
  • seize the opportunity to adopt the latest medical and technological advances in healthcare
  • continue to retain and recruit the best physicians and healthcare professionals
  • enhance our infection prevention and control practices
  • make better use of our limited resources by reducing duplication
  • provide senior-friendly care in all aspects of the patient experience

Where are we in our planning?

Niagara Health is awaiting formal approval on redevelopment proposals – Stages 1A&B and Stage 2 - submitted to the Ministry of Health and Long-Term Care. The proposals call for Centres of Excellence in stroke, eye care, seniors’ wellness, complex care and academic education to be located in Niagara Falls. The proposals also call for urgent care, dialysis clinics, outpatient clinics for medical and surgical patients, diagnostic imaging, ultrasound and radiology, as well as a lab and other services in Welland.

Vision

Improving access to care and co-ordination of services with community-based health partners will be at the forefront of our work to Build a Healthier Niagara. We are exploring new ways that healthcare services can be offered in the community such as in-home care, satellite clinics in shared spaces, and through the use of new technology. We will continue to reach out to our teams and to the community, working in partnership to redesign healthcare based on the needs of the people we serve. 

We are committed to always putting the needs of patients at the centre of our planning, consistent with the mandate of the Hamilton Niagara Haldimand Brant Local Health Integration Network (LHIN) as well as the provincial Ministry of Health and Long-Term Care’s Patients First strategy.

  • A New Model

    Niagara Health’s plans are to evolve to a total of three sites, two hospital sites and one ambulatory care and urgent care centre. In addition to our current St. Catharines Site, our capital redevelopment plan proposes a new Niagara Falls South Site at Lyons Creek Road and a new Ambulatory Care & Urgent Care Centre in Welland. Although state-of-the-art facilities are a key part of our planning, strengthening partnerships and c...
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  • Niagara Falls South Site

    The new hospital we are planning to build at Lyons Creek and Montrose roads in Niagara Falls will provide residents across the region with access to a comprehensive range of inpatient and outpatient services. Based on research of patients’ needs in Niagara, we will create Centres of Excellence that specialize in stroke, complex care, eye care, seniors’ wellness and academic education. A patient-centred and senior-friendly focus ...
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  • Welland Ambulatory & Urgent Care

    We plan to construct two new standalone buildings on the current Welland Site - an Ambulatory & Urgent Care Centre as well as a two-storey Extended Care Unit. To give a sense of scale, these two buildings, located at the corner of King and Third streets, will be two-thirds the size of the current Welland Site and will be a hub of healthcare activity. There will be 70,000 patient visits to the new Ambulatory Care & Urgent...
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  • Community-Based Services

    We are committed to creating a coordinated system of care across the region that responds to needs determined by population health data and makes the most of available resources, partnerships and community input. Working with our partners, our role will be to provide acute care hospital services as part of a larger healthcare system that connects all types of care. There are a number of options for healthcare to be provided outside of...
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  • Frequently Asked Questions

    1. What types of services would be provided in an Ambulatory Care & Urgent Care Centre? The Ambulatory Care & Urgent Care Centre in Welland will provide a wide variety of services to patients who require healthcare but do not require an overnight hospital stay. It is estimated that the Welland centre will see 70,000 visits in its first year across all of its departments. Outpatient services will include: ...
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