Congratulations to the Laboratory Medicine Program (LMP) for the successful completion, once again, of its peer assessment by the Institute for Quality Management in Healthcare (IQMH) in August 2016.
The Laboratory Program responded to IQMH with corrective actions to all non-conformances that were cited during their accreditation review. In early 2017 the highest accreditation award possible (a four-year certificate) was issued to the respective lab sites.
This assessment is based on IQMH requirements which ensure the organization is competent to carry out testing in a reliable, credible and accurate manner. The process provides assurance that our lab program has an effective quality management system in place and meets the requirements to competently carry out examinations.
A team of seven assessors visited all sites of the Niagara Health lab program in late August to assess the practices in each laboratory at Greater Niagara General, St. Catharines and Welland sites. As well, they observed and assessed clinical units performing Point of Care, which includes the Douglas Memorial Site and Port Colborne Site. They also observed the process for blood and blood product administration throughout Niagara Health. Each hospital laboratory was evaluated on approximately 500 individual requirements or standards over five days. Niagara Health LMP has standardized practices for all laboratory sites to provide the same level of quality service throughout.
Every day, our laboratory staff and pathologists carry out hundreds of tests for our patients.
“We could not have achieved such excellence without the hard work and dedication that our laboratory staff and pathologists provide to our patients and clients every day,” says Dr. Suhas Joshi, Chief of the Department and Regional Director of Laboratories. “On behalf of the laboratory leadership team, I would like to extend sincere congratulations to all and thank you for the continuous quality service that you provide.”