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Niagara Health launches new Purpose, Vision and Values and Strategic Plan

Posted Jun 28th, 2016

Niagara Health proudly presented our bold new Purpose, Vision and Values and our first strategic plan today at our Annual General Meeting.

“Niagara Health is entering an era of great opportunity,” says Chair of the Board of Directors John MacDonald. “The inspiration behind our strategic plan is one unifying goal to provide all of our patients, their families, staff, physicians, students, learners and volunteers extraordinary experiences.”

We heard from thousands of people over the last year from inside our organization and all across the region about what matters and the feedback we’ve received has inspired us to imagine a Healthier Niagara.

“We’ve listened and have heard what we’re doing well and what we need to improve on,” says Niagara Health President Dr. Suzanne Johnston. “Thank you to everyone who has been a part of our journey toward a Healthier Niagara. Your participation has been invaluable in the process.”

Watch our launch video and read our Strategic Plan for more details.

Our Purpose: Extraordinary Caring. Every Person. Every time.

At Niagara Health, Extraordinary Caring is what our patients, their families, our volunteers, our teams and our community need and deserve. Caring is so much more than care. Both the physical and emotional part of caring is at the heart of our purpose.  Every person. Every time.

Our Vision: A Healthier Niagara

We’re helping build A Healthier Niagara by contributing to the overall health of our region in the following ways:

  • In population health;
  • In the economic health;
  • In the health of our environment; 
  • In being good partners.

Our Values: our guide to decision making and behaviours

Compassion in Action

Driven by Optimism

Achieving Ambitious Results


Our Four areas of Focus: to guide us to the vision of a Healthier Niagara

Extraordinary Care

Extraordinary Teams

Extraordinary Future

Extraordinary Innovation

Media Contact:
Melissa Raftis, Communications Specialist, 905-378-4647, ext. 43872

Niagara Health System