Niagara Health is committed to providing all of our patients, their families, staff, physician, students, learners and volunteers Extraordinary experiences. Our hospital’s Quality Improvement Plan (QIP) outlines our organizational goals, priorities and action steps for quality improvement.
The Excellent Care for All Act (ECFAA) came into effect in Ontario in June 2010. This legislation requires all hospitals to create and make public annual Quality Improvement Plans. Many significant improvements have been made since our first plan was developed in April 2011.
ECFAA sets out a number of requirements for hospitals including:
Our 2023/24 Quality Improvement Plan (QIP) connects and integrates our quality improvement and safety commitments to our patients, families and community set out in our 2023-2028 Strategic Plan. Our Purpose is clear as we work towards Transforming Care, every person who comes to Niagara Health should receive the best care, every time.
The key areas of focus for the Hospital QIP are as follows:
The key areas of focus for our Long-Term Care QIP are as follows:
Tracking our progress and performance enables us to build on the areas where we are doing well and identify the areas where there is room to improve. Through our QIP, our community will be able to very clearly see our targeted areas for improvement and will be able to chart our progress.