Niagara Health is committed to providing all of our patients, their families, staff, physician, students, learners and volunteers Extraordinary experiences. Our hospital’s Quality Improvement Plan (QIP) outlines our organizational goals, priorities and action steps for quality improvement.
Email Sonia Pagura
905-378-4647 ext. 45549
Tracking our progress and performance enables us to build on the areas where we are doing well and identify the areas where there is room to improve. Through our QIP, our community will be able to very clearly see our targeted areas for improvement and will be able to chart our progress.
The Excellent Care for All Act (ECFAA) came into effect in Ontario in June 2010. This legislation requires all hospitals to create and make public annual Quality Improvement Plans. Many significant improvements have been made since our first plan was developed in April 2011.
ECFAA sets out a number of requirements for hospitals including:
Our QIP connects and integrates our quality improvement goals with our strategic plan to provide the safest care, in partnership with our patients and families to improve access, eliminate 'hallway medicine' and create a better environment for our physicians, staff, volunteers and students where they feel safe and respected.