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Do you know your healthcare options?

Posted Apr 9th, 2017

Do you know your healthcare options?

Our Emergency Departments and Urgent Care Centres typically see an increase in visits over the long weekends. We want to help you better understand your healthcare options in Niagara.

In non-emergency situations, your first option should be a family doctor or nurse practitioner

Other options include:

  • Walk-in clinics
  • Telehealth 1-866-797-0000 for health advice and information from a registered nurse 24 hours a day, 7 days a week
  • Visit Healthcare Options at to search for a healthcare provider near you
  • Call 211 for information and services about healthcare in Niagara
  • Visit Hamilton Niagara Haldimand Brant CCAC website for non-emergency medical options here.

For medical emergencies: Call 9-1-1 immediately or go to the nearest Emergency Department.

When to go to an Emergency Department
Our specialized ED teams treat patients who call 9-1-1 and arrive by ambulance. They also treat walk-in patients for such emergencies as:

  • Broken bones
  • Dizziness
  • Complications of pregnancy
  • Serious illness
  • Serious injury
  • Mental health issues

When to go to an Urgent Care Centre

  • Minor abdominal pain (nausea, vomiting)
  • Ear, nose, throat and eye problems
  • Minor mental health issues
  • Cuts that may need stitches
  • Sprains, strains, sports injuries
  • Minor asthma attacks or allergic reactions

You can also view Niagara Health's Emergency Department and Urgent Care Centre wait times here

Niagara Health System