Skip to content
News & Updates from Niagara Health

Share This Page

A message from Lynn Guerriero, Niagara Health President and CEO

Posted Dec 14th, 2021

I was deeply troubled to learn of concerns raised yesterday by family members and leaders within the local Indigenous community related to the death last Friday of a patient in our care.

An internal quality care review is underway to fully understand the patient’s experience, and the family will be involved in this process. In addition, I will be speaking with members of the patient’s family and Indigenous leaders in our community to suggest that we work together with an external third party to review this patient’s care. I will also be suggesting that this independent review look more broadly at the healthcare experiences of Indigenous patients and their concerns.

A third-party review will help us to deepen our understanding of this patient’s experience and the experiences of Indigenous patients and community to further inform our work to provide safe, quality healthcare to every patient we serve.

Diversity, equity and inclusion is a key priority for Niagara Health. Last year, we made an organizational commitment to unequivocally denounce all acts of racism and discrimination in whatever forms they might take. Since then, we have done a lot of work together to create a more culturally safe environment for our patients and their families, and for our teams.

Trust is a fundamental element in our healthcare system, and it is essential that everyone who comes through our doors feels safe, valued and cared for.

Lynn Guerriero
President and CEO
Niagara Health

Niagara Health System