August 15, 2025
Niagara Health is pleased to share that the Welland Hospital has returned to normal operations following earlier flooding caused by an internal pipe burst. Extensive remediation was completed in affected areas, including the Medical Device Reprocessing department, operating rooms and patient care spaces. All environmental safety checks have been finalized, and patient care has fully resumed.
At the Niagara Falls Hospital, minor repairs continue following a July water main break. While this work is ongoing, patient care was minimally impacted at the time of the event, and most hospital services have been operating as normal since shortly after the incident.
The two flooding events were very different in nature and scope, which is why timelines and levels of disruption varied.
Thanks to the professionalism, quick action and teamwork of our staff, physicians and partners, we were able to maintain safe, high-quality care for patients during both of these challenging events. Our focus has been, and will continue to be, on ensuring our facilities are safe for everyone who works, receives care and visits our hospitals.
July 21, 2025
Thanks to the exceptional work of our teams and partners, Niagara Health has experienced minimal disruption to patient care following a significant water main break and flooding at the Niagara Falls Hospital on Saturday. Staff, physicians, facilities and environmental services teams acted quickly and effectively, supported by Niagara EMS and the City of Niagara Falls, to contain the situation and maintain safe operations across the hospital.
While a small number of patients were moved within the hospital and some surgical procedures were relocated, emergency care remained available for all walk-in patients, and overall impact to patients was limited. Ambulances were briefly redirected to the Marotta Family Hospital, but we are once again accepting all ambulance arrivals. Stroke services remain fully operational at the site. Outpatient surgical procedures scheduled for this week are going ahead as planned.
Remediation efforts are ongoing, and the cause of the water main break is currently under investigation.
We are incredibly proud of our teams across all areas of the hospital for their professionalism, dedication, and quick action in response to this unexpected event. Everyone came together to ensure patients continued to receive safe, high-quality care.
At the Welland Hospital, where a separate flooding incident occurred earlier this summer, remediation is progressing and repairs are underway in several affected areas, including the operating rooms. The ORs are expected to be back up and running by the end of July.
These recent events are a reminder of the challenges that come with aging infrastructure. With the opening of the new South Niagara Hospital on the horizon, we look forward to another modern, state-of-the-art facility that will significantly reduce the risk of lifecycle issues like these in the future.
We will continue to share updates as work progresses.
July 19, 2025
Niagara Health is responding to a flood caused by a water main break at the Niagara Falls Hospital site. Our team is actively managing the situation to ensure the safety and well-being of our patients, staff, and visitors. Remediation efforts are underway, and we are working closely with municipal partners and emergency services to resolve the issue as quickly as possible.
- We continue to accept walk-in patients for care to the Niagara Falls Hospital ED
- Emergency surgical cases are being managed at the Marotta Family Hospital
- Contingency plans are in place to minimize service disruptions to our patients currently receiving care. At this time, there are no plans to relocate our patients currently at the Niagara Falls Hospital.
- To support patient care and allow for necessary remediation, we kindly ask that visits to loved ones be limited at this time.
