Remote Access System Requirements

Share This Page

Staff Remote Access System Requirements

Technical support

Need Help?

Contact Service Desk 905 378 4647 Ext 42850

Please note:

Citrix Receiver v4.6 is required

Go Back

NetScaler Gateway Plug-in System Requirements

The NetScaler Gateway Plug-in has been validated on the following operating systems and Web browsers.

Operating System

Mac OS X (10.10, 10.9, and 10.8)

Windows 10 Enterprise

Windows 8 Pro

Windows 8 Enterprise

Windows 7 Home Basic Edition

Windows 7 Home Premium Edition

Windows 7 Professional Edition

Windows 7 Enterprise Edition

Windows 7 Ultimate Edition

Supported Browsers

Safari 7.1 or later

Internet Explorer 11

Receivers and Plug-ins

NetScaler Gateway 11.1 supports the following versions of Citrix client software:

Receiver or Plug-in

NetScaler Gateway Plug-in for Mac OS X

NetScaler Gateway Plug-in for Windows

Receiver for Android

Receiver for iOS

Receiver for Mac

Receiver for Windows

Minimum Supported Version



3.8 and 3.9




Endpoint Analysis Requirements

  • Windows 7, Windows 8 or Windows 10 with all service packs and critical updates installed.
  • Mac OS X versions 10.8, 10.9, and 10.10.
  • Internet Explorer with cookies enabled. The minimum required version is 11

Niagara Health System