Remote Access System Requirements

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Staff Remote Access System Requirements

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Please note:

Citrix Workspace App 1809 or greater is required

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NetScaler Gateway Plug-in System Requirements

The NetScaler Gateway Plug-in has been validated on the following operating systems and Web browsers.

Operating System

MacOS X (10.9 and later)

Windows 10 (x86 and x64)

Windows 8 Pro

Windows 8 Enterprise

Windows 7 Home Basic Edition

Windows 7 Home Premium Edition

Windows 7 Professional Edition

Windows 7 Enterprise Edition

Windows 7 Ultimate Edition

Supported Browsers

Safari 7.1 or later; Google Chrome Release 30 or later; Mozilla Firefox Release 30 or later

Internet Explorer 11; Google Chrome Release 30 or later; Mozilla Firefox Release 24 or later; Microsoft Edge is not supported

Citrix Workspace App and Plug-ins

NetScaler Gateway 12.1 supports the following versions of Citrix client software:

  • Windows and Mac - Citrix Workspace App 1809 and newer
  • Android - Citrix supports latest Citrix Workspace app for Android published in Google Play.
  • IOS - Citrix supports latest Citrix Workspace app for iOS published in Apple App Store.

Endpoint Analysis Requirements

Operating System

  • MacOS X (10.9 and later)
  • Windows 10 (x86 and x64)

Supported Browsers

  • Safari 7.1 or later; Google Chrome Release 30 or later; Mozilla Firefox Release 30 or later
  • Internet Explorer 11; Google Chrome Release 30 or later; Mozilla Firefox Release 24 or later; Microsoft Edge is not supported

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