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Volunteer Resources - Frequently Asked Questions

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Niagara Health Volunteers

Can I sign up for more than one shift per week?
We assign new volunteers one shift per week for the first year. Upon completion of the year you can contact your coordinator to discuss additional shifts.

Can I change my position if I don’t feel comfortable?
Absolutely! Please let your coordinator know if you feel you require additional training or feel you are not comfortable in the position. We do our best to assign you to a volunteer position we feel will meet your needs for volunteering based on the information you provide us during the interview.

Why is medical testing necessary for students and adults to volunteer?
According to the OHA (Ontario Hospital Association) all persons carrying out activities in the hospital must comply with the required medical testing. This includes a two-step tuberculosis (TB) test provided by your doctor or walk-in clinic as well as proof of immunizations to measles, mumps, rubella and varicella.  Proof can include blood work showing immunity to these diseases or proof that the vaccinations were given. Varicella requires two doses of the vaccination for clearance.

What if I go away in the winter/ summer?
Please let your coordinator know so we can ensure your shift is covered. We will try to accommodate you into the same shift upon your return if possible.

How will I know that my application form has been received?
You will receive an automatic email message back from us when you submit your application online. This will ensure you that we have received it.

How will I know that my additional documentation (reference letters/medicals/police checks) have been received?
You will receive an automatic email message back from us when you submit your documentation to  This will ensure you that we have received it.

How long does the registration process take before I can get started?
The entire process varies from person to person depending on status of immunizations and availability. Our statistics show the average time is between six to eight weeks before you start in your assigned position.

Is it possible for me to shadow a doctor or staff member during my placement?
Yes! Niagara Health does offer shadow shifts. Please contact Student Resources for more information. Please click on the “How to apply” link for contact information.

How does the selection process work?
We look for volunteers who demonstrate qualities that meet our organizations Purpose, Vision and CORE Values from previous experiences and possess a desire to help. We select applicants based on these qualities combined with their availability and skills. Should you possess these qualities and have the availability to fill one of our vacancies then we want you!

I am Bilingual (English/French) does Niagara Health consider this as an asset?
Absolutely, at Niagara we adhere to the French Language Services Act and encourage potential volunteers to apply that are bilingual specifically for our Welland and Port Colborne sites as they have been identified as French Language community hospitals

Volunteer Resources How to Apply Forms Required  

Niagara Health