Niagara Health has been “Accredited with Exemplary Standing” for 2015-19 as part of a health-quality improvement process to measure our programs and services against national standards.
Exemplary Standing is for organizations that go beyond the requirements of Accreditation Canada and demonstrate excellence in quality improvement.
In 2015, a group of surveyors from Accreditation Canada traveled to Niagara to complete our on-site accreditation. They visited every Niagara Health site, program and service, spending time talking with staff, physicians and volunteers, interviewing patients and families, and reviewing documents. Accreditation Canada is an independent, not-for-profit organization that accredits healthcare and social services organizations in Canada and around the world.
"This is an extraordinary achievement and reflects the incredible efforts of the entire Niagara Health team as we continue our ongoing quality and safety journey," says Niagara Health President Dr. Suzanne Johnston. "While there is much to be proud of, it is imperative we continue to reinforce important quality and safety practices and work together to achieve excellence in care."
The surveyors applauded Niagara Health for many achievements, including:
- Our improving culture of patient safety and quality.
- Our strong focus on ethics and use of an innovative ethics framework.
- The introduction of My Space patients boards in every room to improve communication between patients, families and caregivers.
- Our favourable financial position as a result of efforts from all levels of the organization.
- The success of our medication management initiatives, including our Antibiotic Stewardship Program.
- Our commitment to the privacy of patient information.
You can read the full report here.
