The Clinical Assessment Centre is open at the Niagara Falls Site for those with mild to moderate symptoms of COVID-19. Please note we do not accept walk-ins. You must have an appointment.
If you have one or more of the following symptoms, you should immediately call 911 or go to the Emergency Department:
The Clinical Assessment Centre can test, assess, and provide treatment options for COVID-19.
You should visit if you have COVID-19 symptoms and any of the following apply to you:
You do not need to have a positive test result to visit. You should bring a list of your medications and a list of any important medical conditions.
If you develop severe symptoms requiring medical attention, such as shortness of breath, chest pain, loss of consciousness, or confusion, call 911 or go to the emergency department.
You should bring a list of your medication and a list of any important medical conditions to your appointment.
COVID-19 treatments (including the Paxlovid pill) are available for people who have COVID-19 and are at higher risk of becoming seriously ill. These treatments are available for free by prescription for anyone who would benefit from them. COVID-19 treatments can help people who are at higher risk of becoming seriously ill stay out of the hospital. They must be taken within the first five to seven days (depending on the treatment) after symptoms start.
To get treatment, you must test positive for COVID-19 (by polymerase chain reaction (PCR) or rapid antigen test) and a health care provider must assess you to determine if treatment is right for you, which includes whether or not you are at higher risk of becoming seriously ill. People meeting the following criteria should get tested and assessed for treatment:
Use the Ontario government's COVID-19 antiviral treatment screener to help you decide if you should be tested and assessed for treatment.
Meeting the criteria above does not guarantee access to COVID-19 treatment. A health care provider at the clinical assessment centre will test you if needed and do an assessment to decide if you should get treatment.
High risk individuals who do not have a primary care provider or cannot be seen by their primary care provider in the time to be assessed for treatment can self-refer by calling the centre at 905-378-4647 Ext. 41985. Please leave a voicemail with your name and contact information and the team will get back to you during operational hours.
Connect with your family doctor’s office (primary care provider) promptly for care if you are in a higher-risk group (described above) and/or have tested positive on a Rapid Antigen Test or PCR, and have symptoms. Your family doctor may prescribe antiviral medication that can be dispensed at most community pharmacies.
Niagara Health – COVID-19 Clinical Assessment Centre (CAC)
Niagara Falls Site, 5546 Portage Rd., Niagara Falls, ON L2E 6X2
Phone: 905-378-4647 Ext. 41985 Fax: 289-398-0122 or 905-358-8713
Hours of Operation: Monday to Sunday 8 a.m. to 12 p.m. except for statutory holidays.
By appointment only. No walk-ins. Parking is free.