Niagara Health has two dedicated COVID-19 Assessment Centres. The centres, located in St. Catharines and Niagara Falls, provide screening, assessment and testing for individuals with symptoms of COVID-19. The Assessment Centres are available by referral only. They are unable to accept walk-ins.
Those who believe they have been exposed to COVID-19 can use the government’s COVID-19 self-assessment tool found here following contacting Public Health at 905-688-8248 ext. 7019 or toll free at 1-888-505-6074 for an initial screening. Based on that assessment, patients may be referred to an Assessment Centre. Staff at the centre will contact referred patients directly to arrange an appointment.
Derek McNally, Executive Vice-President for Clinical Services and Chief Nursing Executive for Niagara Health, says getting the referral from Public Health is key. “Anyone needing emergency care should call 911 or come to the Emergency Department. Otherwise, we recommend patients begin by consulting the Ministry of Health’s COVID-19 self-assessment tool and then contacting Public Health for an initial screening,” said McNally.
Drive-through service available at St. Catharines Assessment Centre
To increase safety, efficiency and to screen more patients, the COVID-19 Assessment Centre at Niagara Health’s St. Catharines Site is offering a drive-through service for those referred.
Beginning April 6, people eligible for the drive-through service will be notified when their appointment is booked, and will be guided to the drive-through area when they arrive in their vehicle.
A physician will ask people to roll their window down and turn off their car. The physician will complete a swab, and the patient can drive off. If the physician recognizes the need for further assessment, they will direct the patient to park and wait to be called into the Assessment Centre.
The drive-through service is in addition to the regular process at the clinic. Those needing to enter the Assessment Centre will be directed to park and await a call to enter. There is no change to the process at Niagara Health’s other Assessment Centre in Niagara Falls, located in the Allied Health building behind the Greater Niagara General Site.
Niagara Health would like to remind referred patients that the no-visitor policy also applies to the Assessment Centres, subject to limited exceptions. We appreciate the public’s support of this policy as we work to slow the spread of the COVID-19 virus.
- Niagara Health Frequently Asked Questions about COVID-19
- Niagara Region Public Health
- Public Health Agency of Canada information on Coronaviruses
- Government of Ontario - Novel Coronavirus (2019-nCOv)
- Latest travel advice
- Tips to stay healthy and prevent the spread of illness
Please check back regularly for updates related to the hospital’s COVID-19 response.
St. Catharines Assessment Centre
The Assessment Centre is located behind the Walker Family Cancer Centre at the rear of the St. Catharines Site at 1200 Fourth Ave. The centre has a separate entrance to limit the potential exposure of COVID-19 to patients in the Emergency Department. The centre also has a drive-through service. People who are eligible for this service will be notified when their appointment is booked. There is signage directing patients to the centre, parking and drive-through area. If you are referred to the St. Catharines Assessment Centre, please do not enter through the main entrance of the hospital. Click on image to see larger map.
Niagara Falls Assessment Centre
The Assessment Centre is located in the Allied Health building behind the Greater Niagara General Site located at 5673 North Street in Niagara Falls. There is no access to the Allied Health building from the hospital. Referred patients will need to enter through the designated entrance. There is signage directing patients to the centre and parking.
Click on image to see larger map.