Due to a transition of services, bedside entertainment and patient room phone services will be temporarily unavailable at
Welland Hospital May 19 – May 22
Marotta Family and Niagara Falls hospitals May 25 - June 5
Port Colborne and Fort Erie Complex and Urgent Care centres are not impacted.
What this means for patients and families
Inpatient bedside entertainment and in-room phone access are unavailable at the impacted sites. Patients and loved ones are encouraged to use personal devices (phones, tablets, laptops) for communication and entertainment.
Free Wi-Fi is available to support connectivity.
How to access free Wi-Fi
Patients and families can connect to free Wi-Fi by choosing the ‘iVisitor’ network — no password required.
As a result of the service disruption, we anticipate an increase in calls to Niagara Health. Please be patient and kind to our teams as we do our best to provide clinical updates and connect you with patients. Please note that any delays are a result of prioritizing clinical care.
Thank you for your patience and understanding.
