Resuming Services at Niagara Health

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Resuming Services

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Visitor Information at Niagara Health

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Frequently Asked Questions and Answers

We continue to see an increase in the number of patients coming to our sites since beginning the resumption of elective surgeries, procedures and other outpatient services on May 25. 

Niagara Health has successfully resumed scheduled surgeries and other services paused during the first wave of the pandemic. This work is taking place amid new COVID safety measures, which include physical distancing in waiting rooms and increased cleaning between appointments. 

Between May 25 and November 15, Niagara Health has performed 1,924 emergency and 7,450 elective surgeries, including cataract, orthopedic, vascular, and gynecological procedures.

Between May 25 and November 15, Niagara Health team has performed approximately:

  • 70,637  X-rays
  • 34,431 CT scans
  • 27,453 ultrasounds
  • 6,226 endoscopy and colonoscopy procedures

We have also had 16,036 visits to our orthopedic outpatient clinics.

During the pandemic, we have been placing an increasing focus on virtual care – using video conferencing and telephone calls – to meet the needs of our patients, and support safety by reducing traffic in and out of the hospital. Virtual care will be a bigger part of our services moving forward, especially as we gradually resume services.

We’re thankful for the community’s patience during this time and we ask for your continued understanding as we work as quickly and safely as we can to re-introduce services. Niagara Health had to postpone over 3,000 procedures due to COVID, and the pandemic is not over yet, so it will take time to see everyone who has been waiting for care.

Please remember to:

Important Reminders for patients coming to Niagara Health:

Pass screening. Click here to fill out the online screening form or here to download a printable form. 

Bring their own mask and wear it at all times while in the hospital.

Follow signage and other directional information while at the hospital.

Maintain a safe physical distance of six feet (two metres) from others while at NH sites.

Practice meticulous hand hygiene upon entry and at appropriate times while in the hospital.

Download a poster with important reminders here.

Niagara Health System