Last updated December 7, 2022
A CCFCC is a medical clinic that can test, assess, and provide treatment for people with COVID-19 and other cold and flu-like illnesses.
Below are some of the symptoms you may have when you have COVID-19 or other cold and flu-like illnesses:
Call your primary care provider (family doctor or nurse practitioner) first if you or your child have the symptoms above and feel you need medical care.
Your primary care provider will give you advice about what to do next. This may include:
Consider visiting a COVID, Cold and Flu Care Clinic if:
If you have been directed to visit a COVID, Cold and Flu Care Clinic by your primary care provider. Primary care providers should complete the referral form.
You can also consider contacting Health Connect Ontario or a walk-in clinic. At Health Connect Ontario, you can get advice from a nurse at any time of day by calling 811 or by online chat at ontario.ca/HealthConnectOntario.
You might also find this tip sheet made by family doctors helpful. It provides tips on deciding when to seek care for a child with respiratory illness and how to support your child at home.
Will I get antiviral treatment if I have COVID-19?
Antiviral treatment is available at clinics for people who are at high risk of getting very sick from COVID-19. Use this screener to see if you are eligible: ontario.ca/covid-treatment-screener.
If you are eligible and think you might have COVID-19, don’t delay. You will need to start treatment within five days. Call your primary care provider, go to a CCFCC, or contact Health Connect Ontario by calling 811 or by online chat at ontario.ca/HealthConnectOntario.
You should bring a list of your medication and a list of any important medical conditions to your appointment.
If you or your child develop severe symptoms, you should immediately call 9-1-1 or go to the Emergency Department.
For adults, severe symptoms include:
For children, severe symptoms include:
If you are worried your child is seriously ill, call 9-1-1 or go to the Emergency Department.
All appointments for the CCFCC must be pre-booked by calling 905-378-4647, ext. 41985.
Hours of Operation
Monday, Wednesday and Friday 8 a.m. to 12 p.m. except for statutory holidays
Niagara Falls Site
5546 Portage Rd.
Phone: 905-378-4647 x41985
Fax: 289-398-0122 or 905-358-8713
By appointment only. No walk-ins. Parking is free.