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When to seek primary care in Niagara

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Primary care should be your first point of care if it is not an emergency.

Primary care providers offer care across Niagara in different clinics and settings such as doctor offices, walk-in clinics, nurse practitioner-led clinics, community health centres, pharmacies and more.

Check with your provider about their hours of operation for weekend and evening services. 

If you do not have a primary care provider, register with  Health Care Connect for a nurse to help you search for a doctor or nurse practitioner who is accepting new patients in the community.

Another option is to reach out to local healthcare providers directly, see this list of doctors in the Niagara region who are accepting new patients posted by Niagara Region.

Your primary care provider can:

  • Diagnose and treat common illnesses and injuries
  • Make referrals to healthcare specialists who can help with a specific condition
  • Support in managing a chronic condition (such as diabetes or high blood pressure)
  • Write prescriptions for medication
  • Provide regular check-ups including physicals and routine screening tests (e.g., for cancer)

If you need to speak with someone and cannot wait for an appointment. You have options.

  1. Consult with an urgent care provider online by visiting Urgent Care Ontario.
  2. Go to a walk-in clinic if you don’t have a primary care provider. 
  3. Make an appointment with a pharmacist-led clinic. Visit Visit to learn more. 
  4. Call Health811 to chat with a registered nurse 24/7 via phone or web chat.
  5. Get connected to mental health and addictions services through Access Line by calling 1-866-550-5205.
  6. Get connected to health and community services in Niagara by visiting the NOHT-ÉSON’s Resource Navigator
Using any of these options can help you and your loved ones access the care you need on a timely basis and, whenever possible, avoid an unnecessary visit to the Emergency Department.

Niagara Health System