Who can I contact if I have questions or concerns?

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Please contact the Patient Experience team with any questions or concerns.

Hospital Information System (HIS)

Latest Updates

Welcome Baby Fiona

Nov 15th, 2024

Laura Anderson and Matt Clarke proudly welcomed their first child, baby Fiona, the first baby born after the launch of Niagara Health's new Information System.

Update on temporary delays in EDs and registration

Nov 13th, 2024

Delays in patient registration are already improving compared to yesterday, and we are hopeful this progress will continue. Parking will remain free at all sites through the rest of the week.

Niagara Health experiencing temporary delays impacting registration and EDs

Nov 12th, 2024

We are experiencing a system slowdown that is currently impacting wait times, particularly in patient registration and Emergency Departments. Work is underway to address the issue. Our teams are working hard to ensure care continues and we are doing everything possible to minimize disruptions.

See all updates

Who can I contact if I have questions or concerns?

Extraordinary Caring. Every Person. Every Time.