New Patients

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Welcome to the Outpatient Oncology Department

Please be assured that you are in good hands; our team of professionals is here to care for and support you through your treatment plan. Our patient –centred approach will guide you through your initial assessment, testing and treatments, education and ongoing follow-up care.

Throughout this plan you will work hand-in-hand with our interprofessional team of medical oncologists (doctors specializing in cancer care), specialized oncology nurses and radiation oncologists.

These health-care professionals will also work together with our supportive care team that includes social workers, spiritual and religious care consultants, dietitians, pharmacists, and others to support you through the delivery of your personalized treatment program.

Information for New Patients

The Oncology Department provides care at three NHS sites, with the hub of care being provided at the St. Catharines Site. There are satellite clinics at the Greater Niagara General and Welland Hospital Sites where consultation, follow-up and supportive care is provided to outpatients and inpatients, promoting care as close to home as possible.

Prior to your first medical appointment at the Walker Family Cancer Centre, we invite and encourage all patients to attend our New Patient Orientation Session. This is offered every Tuesday and Friday at 10am. It includes a 45 minute information session providing an introduction to our cancer centre as well as tour. A family member or friend is welcome to attend with you. You will be given a New Patient Binder with important information. This can also be viewed or downloaded here.

What can I expect at my first appointment?

Your first appointment at the Walker Family Cancer Centre will include a meeting with your oncologist. You and your oncologist will discuss a treatment plan that is best for you. If additional tests are needed, these will be ordered at the time of your visit. Please complete a Self-Reporting History and bring it with you to your first appointment. Complete the self-reporting

What do I bring to my first appointment?

  • A family member or friend, if possible
  • Your Ontario Health Card
  • An up-to-date medication list (you can get this from your pharmacy). This list should include:
    • Prescription medications
    • Herbal products/vitamins
    • Over-the-counter (non-prescription) medications
  • Any questions you may have written down

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Niagara Health System