Know your healthcare options in Niagara

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In need of emergency care for:

Help is just a call away

Are you in need of mental health or addictions support

Call the 24-hour Access Line at 1-866-550-5205 or visit the website.

There are many options for healthcare in Niagara. Understanding your medical options will help you get the right care as quickly as possible.

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In non-emergency situations, your first option should be your family doctor or nurse practitioner.

Other options include:

  • Walk-in clinics
  • Call Telehealth 1-866-797-0000 for health advice and information from a registered nurse 24 hours a day, 7 days a week
  • Visit Healthcare Options to search for a healthcare provider near you
  • Call 211 for information and services about healthcare in Niagara

For medical emergencies: Call 9-1-1 immediately or go to the nearest Emergency Department

Bring your medications with you


Please bring a list of your medications to all medical appointments. Download your medication list brochure.

Current wait times at Niagara Health


For current wait times click here

When to go to an Emergency Department

Our specialized ED teams treat patients who call 9-1-1 and arrive by ambulance. They also treat walk-in patients for such emergencies as:

  • Broken bones
  • Dizziness
  • Complications of pregnancy
  • Serious illness
  • Serious injury
  • Mental health issues

When to go to an Urgent Care Centre

  • Minor abdominal pain (nausea, vomiting)
  • Ear, nose, throat and eye problems
  • Minor mental health issues
  • Cuts that may need stitches
  • Sprains, strains, sports injuries
  • Minor asthma attacks or allergic reactions

Niagara Health System