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Operational Excellence

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A design that supports patients, families, caregivers, staff and physicians in receiving and providing safe and quality care in the facility and beyond into the community. Where all individuals are equipped with the appropriate tools and access to information required for the right care at the right place and time.

Here are a few ways we are working towards our goal:
  • 100% single patient rooms for improved privacy, and space for caregiver/family
  • Preparing for future growth and demands through the use of hybrid and generic rooms that can be adapted to meet the hospital’s needs
  • Advanced pandemic and surge planning (increase demand for hospital resources) that provides site flexibility from isolation and outbreak areas to decontamination
  • Improved integration of technology including, 100% wireless infrastructure, nurse call system,  Niagara Health (NH) Navigator and Virtual Care integrations
  • WELL® Certification – a building standard that prioritizes the health and well-being of the staff, patients, and visitors by focusing on 10 concepts: air, water, nourishment, light, movement, thermal comfort, sound, materials, mind, and community
Did you know? WELL V2® concepts are proven to:
  • Attract and retain employees
  • Increase job satisfaction and productivity
  • Improve the mental health and overall well-being of all its occupants
  • Showcase equity through leadership and innovation
  • Promote health and well-being to all occupants

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Niagara Health System