Project Statement & Goals

Project Goals

Community Engagement 

Significant community engagement took place throughout the planning process for the South Niagara Hospital in order to gather critical input on the look, feel and function of the new facility. This feedback helped to ensure the hospital was designed and built to fully support patient, family and staff wellness in all aspects of the care process. Input was received from more than 2,500 Niagara Health staff, patients, physicians, families, partners and community members.

Feedback helped to inform a 15,000 page requirements document detailing the site and building design, operational, furniture, fixtures and equipment, and facilities management criteria, along with technical specifications for the new hospital. It was important to ensure that input from the community was collected to help design a facility that reflects the needs of the Niagara community.

The new hospital will be an integral part of a connected healthcare system that will improve the patient and caregiver experience and strengthen access to local services. Planning looked ahead for the decades to come, including designing an infrastructure to accommodate technology and delivery of healthcare services in ways we cannot even envision now. There will be opportunities to enhance services and introduce new ways to deliver services closer to home or in the home, which is becoming increasingly possible as technology and medical practices continue to evolve.

Project Reports

Since 2016, planning for the South Niagara Site has created a number of in-depth planning reports to guide the overall design direction for the new hospital. Many of these reports were undertaken and updated in 2019, forming the foundation for the work we are doing today.

Clinical Service Plan (2016) - Please contact Project Team for viewing.

Functional Program (2016-19) - Please contact Project Team for viewing.

Workplace Strategy (2018 - 2019)

Community Well Being (2018-19)

Campus Plan (2019)

Environmental (2019)

Wayfinding (2019)

Patient Journey Maps (2019)

Information, Communication and Automated Technology (ICAT) (2019)

These reports collected research (ie. Lessons learned, best practices, and strategic insights), identify opportunities and constraints, present preliminary design guidelines and performance metrics for the South Niagara Site.