Patient, Family, Staff and Physician Experience

A design that supports and responds to the key elements of individuals satisfaction, health and wellness in a person's experience or journey through the facility.

• Multiple entrances, on all sides of the building will provide ease of access to programs and services
• Parking lots will align with each entrance to reduce travel distances
• The vertical design will support walkability. Meaning, there will be less distance between programs and services. Rest stops will be spaced throughout the facility.
• The South Niagara Site (SNS) will have a continuous loop driveway for improved flow (pick-up and drop-off)
• 100% single patient rooms for improved privacy, and space for caregiver/family
• The use of art and colour will support wayfinding and easy navigation throughout the facility
• Include the latest technology, for example: 100% wireless capabilities as well as digital registration and displays
• WELL® Certification – a building standard that prioritizes the health and well-being of the staff, patients, and visitors by focusing on 10 concepts: air, water, nourishment, light, movement, thermal comfort, sound, materials, mind, and community. For example,
  • Natural light throughout the building
  • Walking and cycling paths
  • Gardens and terraces
  • Water refill stations

Did you know? From 2019-2021 over 5,000 Niagara residents provided online feedback that helped develop the rules and guidelines that the winning team will use to design and build the South Niagara Site.